Privacy Policy
Last updated: 1, 2026
1. Information Collection
We may collect the following types of information:
- Personal Information:Name, Email, Phone Number, Shipping Address, etc.
- Account Information:Username, password, purchase history, and more.
- Device Information:IP address, browser type, operating system, and more.
- Usage information:Page views, click behavior, and browsing duration
2. Information Usage
We use the information we collect for the following purposes:
- Provide, maintain, and improve our services
- Processing your order and payment
- Send order confirmations, updates, and customer service messages to you.
- Send you marketing information (requires your consent)
- Analyze and optimize website performance
- Fraud Prevention and Security Assurance
3. Information Sharing
We will not sell your personal information to third parties. We may share information in the following situations:
- With your explicit consent
- Share with service providers (e.g., logistics companies) to fulfill orders
- Comply with legal obligations or protect rights
4. Information Protection
We employ reasonable technical and organizational measures to protect your personal information, including:
- Use SSL encryption to transmit data.
- Restrict employee access to personal information
- Periodically review security measures
5. Use of Cookies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and deliver personalized content. You can manage or delete cookies via your browser settings, but doing so may affect the functionality of certain features.
6. Your Rights
Under applicable law, you may have the following rights:
- Access, correct, or delete your personal information
- Restrict or object to our processing of your information
- Data Portability Right
- Withdraw consent
To exercise these rights, contact us using the information below.
7. Protection of Minors
Our services are intended for adults. We do not knowingly collect personal information from minors. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us.
8. Policy Updates
We may update this Privacy Policy from time to time. Updated versions will be posted on this page, and significant changes will be communicated via website notifications or email.
9. Contact Us
If you have questions, comments, or requests about this privacy policy, please contact us using the following methods:
- Email: privacy@zenchip.com
- Phone: 400-888-8888
- Address: No. XX, XX Road, Pudong New Area, Shanghai